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How do I cancel an order on Nutribox?

If you wish to cancel your order, please email us at support@nutribox.in as soon as possible with the following details:

  • Your Order Number (mention it in the subject line)

  • Your Registered Phone Number

Please Note:
Incomplete emails or requests with missing information may not be processed.

As most Nutribox products are digital downloads and delivered instantly or within a short time, cancellation requests cannot be accepted once the product has been delivered, downloaded, or accessed.

Refund Policy

At Nutribox, we aim to provide high-quality digital wellness products and recipe bundles designed to help people improve their lifestyle naturally through food and nutrition.

Due to the nature of digital products, all purchases made on Nutribox are generally non-refundable once the product has been delivered or downloaded.

However, refunds or replacements may be considered in the following situations:

  • You received the wrong product

  • The downloaded file is corrupted or inaccessible

  • Duplicate payment was made accidentally

  • Technical issues prevented successful delivery of the purchased product

To request support, please email us at support@nutribox.in with:

  • Your Order Number

  • Registered Email Address

  • Screenshot or details of the issue

Our support team will review your request and respond within 3–5 working days.

Exchange Policy

Since Nutribox primarily sells downloadable digital products, exchanges are generally not applicable.

However, depending on the situation, we may offer:

  • Store Credits

  • Replacement Files

  • Access to the Correct Product

This will be provided at the discretion of our support team.

Important Notes

  • Digital products cannot be returned once downloaded or accessed.

  • Refunds are not applicable for change of mind or personal preference.

  • Sale items, discounted bundles, and promotional offers are non-refundable.

  • Unauthorized sharing, redistribution, or resale of Nutribox products is strictly prohibited.

  • Store credits, if issued, must be used within 30 days.

Late or Missing Refunds

If your refund has been approved but you have not received it yet, please follow these steps:

  1. Recheck your bank account.

  2. Contact your payment provider or bank.

  3. Allow 7–10 working days for processing.

If you still have not received your refund, please contact us at:

support@nutribox.in

Contact Us

For any questions related to cancellations, refunds, technical issues, or support, contact us at:

📧 support@nutribox.in